Privacy notice on the processing of personal data

Data controller: INTERPLUS Dış Ticaret ve Danışmanlık Ltd. Şti. (“INTERPLUS”). The address for service and MERSİS details are those recorded in the company’s current trade registry entries. Contact and application channel: hello@truvisapp.com.

Legal name

INTERPLUS Dış Ticaret ve Danışmanlık Ltd. Şti.

Address

Silahtarağa Mah. Muhsin Yazıcıoğlu Cad. No: 49/A, Eyüpsultan / İstanbul

MERSİS No

0478051860200012

2.1 Scope

This notice explains the purposes for which the personal data of website visitors, people requesting an audit, service customers and customer representatives are processed in the Truvis service provided by INTERPLUS.

2.2 Data processed and its sources

Identity and contact details (first name, surname, email and, if provided, phone number); business information such as name, website, sector, location and services; subscription and customer representative details; correspondence and request content; invoicing and legal record information; IP and connection security records that the hosting provider may generate. Data is collected directly by email, contract, customer transactions and technical access. Information about sole proprietorships or personal brands may also be personal data, and this is taken into account.

2.3 Purposes and legal grounds

• Answering requests and pre-service assessment: KVKK Art. 5/2-c, where its conditions are met.
• Contracted visibility measurement, report delivery and customer support: KVKK Art. 5/2-c.
• Tax, invoicing and statutory records: KVKK Art. 5/2-a and 5/2-ç.
• Information security and abuse prevention: KVKK Art. 5/2-f, where the balance of interests is met.
• Management of claims and disputes: KVKK Art. 5/2-e, where its conditions are met.
• Marketing communication: the applicable commercial electronic message rules and, where required, separate permission.

2.4 Transfers

Where needed to provide the service, hosting, email, database, backup, payment and AI measurement services may be used. Which data is transferred to which provider is managed according to the active data flow inventory. Personal data is transferred abroad only when the applicable conditions of KVKK Art. 9 are met. As a rule, the contact details of the customer’s authorised person are not added to measurement questions; questions about personal brands are subject to special assessment.

2.5 Retention

Audit requests are kept for 90 days; subscription measurements for the subscription period and 90 days after it ends; correspondence, as a rule, for 1 year; accounting and invoice records for the periods required by law. Where claims may be pursued or retention is mandatory, the relevant records are kept for the required period. Technical log and backup periods are tracked in the retention inventory according to provider configurations.

2.6 Rights and applications

Under KVKK Art. 11 you may learn whether your data is processed, request information about the processing, learn its purpose and the persons it is transferred to, request correction, request erasure or destruction where the conditions are met, request the related notifications, object to an adverse result arising solely from automated analysis, and claim compensation for damage. Applications are made to INTERPLUS’s current official address or suitable electronic channels using the methods set out in the Communiqué on the Procedures and Principles of Application to the Data Controller. hello@truvisapp.com is an information and referral channel. Applications are answered within the statutory period.